Returns

Return Policy and Warranty

We accept return requests within 30 days after delivery. Please contact us or fill out the return request form below.

To ensure a successful return, please make sure that the product is in like-new condition, and that you ship it back disassembled and in the original packaging/box. All Items will be inspected after return and you will receive your refund within 5 Days.

Return Conditions: Returns must be in like-new condition and will be inspected after return. (We will not accept returns if the item is damaged, has stains, scratches or any other apparent signs of use.

Wrong Item, damaged or missing parts.

If you receive the wrong product or your order has missing or damaged parts, please contact us within 5 Days and we´ll send a replacement part or initiate the exchange. If you want to return or exchange a damaged product and it´s covered with our warranty, we´ll provide a prepaid return shipping label. Please provide proof and documentation of damage or wrong items. Our Team will help you with the return/exchange process. Please fill out the form below and we´ll get in touch with you shortly.

Once we approve your return request, we´ll send you the return shipping address and the prepaid return label. If the return is not covered under our warranty, the buyer is responsible for the return shipping costs.

Warranty

All products come with a 10 Year Warranty on all structural and mechanical components for up to 300 pounds. Fabric and foam are warranted against wear through and deterioration for five years, if the product was used for the intended purpose. If you receive a damaged product, please contact us immediately but not later than 5 days after delivery and we´ll send a replacement part or help with the return/exchange. If you have any issues with your ordered products, that fall under our warranty, we will organize replacement parts, repairs or a complete replacement.


Found a lower price? We´ll match it!

Return Request